Privacy Policy
Last updated: April 2026
What We Collect
Name and email address, building address and unit number, return details, pickup request history. We do not collect payment information, Social Security numbers, or financial account details.
How We Use It
To process and track pickup requests, communicate about pickups via email, coordinate with building front desks, and improve the Service.
Who We Share It With
We do not sell your data. We may share limited information with your building's front desk as needed to coordinate pickups, shipping carriers only to the extent required, and service providers who help us operate the website.
Data Retention
We retain your information as long as your account is active. You may request deletion at any time by emailing us.
Security
We take reasonable measures to protect your information but cannot guarantee absolute security.
Contact: hello@returnshandled.com